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Massachusetts Executive Office of Health and Human Services & Massachusetts League of Community Health Centers

The Commonwealth of Massachusetts Executive Office of Health and Human Services (EOHHS), in cooperation with the Massachusetts League of Community Health Centers (The League), served as the Regional Coordinating Center (RCC).


EOHHS is the largest Commonwealth secretariat, with jurisdiction over 16 agencies including oversight of the Medicaid program, Department of Public Health, Department of Health Care Finance and Policy, and is responsible for nearly half of the Commonwealth's $28 billion budget. As a major purchaser and regulator of healthcare, EOHHS is able to exert a strong convening role among public and private stakeholders in the Commonwealth's healthcare system.

The League

Established in 1972, the Massachusetts League of Community Health Centers is a nonprofit, statewide association representing and serving the needs of the state's 52 community health centers. The League serves as an information source on community-based healthcare to policymakers, opinion leaders and the media, and provides a wide range of technical assistance to its members and communities, including:

  • Analysis of state and federal health regulatory and policy issues affecting health centers
  • Training and Education for health center administrators, clinicians and board members
  • Workforce Development initiatives to increase recruitment of primary care physicians and to provide career training for both current health center employees and local residents seeking entry-level positions at health centers
  • Information Technology Development primarily focused on electronic medical records implementation
  • Support to Expand Health Access through work with local health and advocacy organizations seeking to open health centers in their communities

Goals for the Initiative

Statewide Mission

Design and implement a system to support high-performing, patient-centered primary care delivery across the Commonwealth of Massachusetts

Statewide Goal

Transform all primary care practices in Massachusetts into high-performing, advanced medical homes

Initiative Goal

Transform Partner Sites into high-performing, advanced medical homes

Medical Home Objectives

  • Improve coordination of healthcare services across the continuum of care
  • Enhance patient experience and health outcomes
  • Increase provider satisfaction
  • Provide incentives for improved quality and efficiency of care delivery
  • Reduce unnecessary hospitalizations and emergency room visits and increase use of cost-effective care and settings
  • Foster expansion of technology infrastructure that supports collaboration
  • Test innovative primary care systems to inform future directions

Success at Partner Clinics

  • Patient-Centered & Culturally Competent Care
  • Engaged Practice Leadership
  • Continuous Quality Improvement Strategy
  • Organized, Evidence-Based Care
  • Continuous and Team-Based Relationships
  • Appropriate, Need-Based and Broadened Access
  • Data-Driven Practice Management of Patient Panel
  • Care Coordination and Communication
  • Commitment to Cost-Effective Care

Partner Clinics

  • Cambridge Health Alliance Revere Family Health Center—Revere
  • Cambridge Health Alliance Union Square Family Health Center—Somerville
  • Codman Square Health Center—Dorchester
  • Dorchester House Multi-Service Center—Dorchester
    See a snapshot of this clinic's work in the SNMHI
  • East Boston Neighborhood Health Center—East Boston
  • Geiger-Gibson Health Center—Dorchester
  • Greater Lawrence Family Health Center—Lawrence
  • Hilltown Community Health Center—Worthington
  • Holyoke Health Center—Holyoke
  • Joseph M. Smith Community Health Center—Allston
  • Joseph M. Smith Community Health Center—Waltham
  • Harbor Community Health Center—Hyannis
  • Neponset Health Center—Dorchester
  • Whittier Street Health Center—Roxbury


Key Contact

Joan Pernice
Clinical Health Affairs Director
Massachusetts League of Community Health Centers
(617) 426-2225 ext. 253

Project Team Members

Jean Carlevale
Project Director/ MA Patient Centered Medical Home
Executive Offices of Health and Human Services
(617) 847-1241

Massachusetts League of Community Health Centers

Joan Pernice (Medical Home Facilitator)
Clinical Health Affairs Director

Ellen Hafer
Executive Vice President and Chief Operating Officer

Joanna Kreil, MSW, MPH, LCSW
Quality Initiatives Manager

Contact EOHHS

Executive Office of Health and Human Services
One Ashburton Place
11th Floor
Boston, MA 02108

Contact The League

Massachusetts League of Community Health Centers
40 Court Street
10th Floor
Boston, MA 02108